Community Engagement Plan
As a program that works closely with the community through activities and volunteering our services, we value your opinion and concerns regarding the safety, well being, and behavior of both our residents and our staff members. If an issue arises and needs to be addressed by a member of our management team, please use the following guidelines in order to express your concern or file a complaint. Once a complaint is received by either party listed below, they will contact you within 10 business days via mail, email or phone. A copy of this protocol will be provided to an individual upon written request. The request and return form can be mailed to:
45232 National Road W.
St. Clairsville OH, 43950.
Contact by phone or email:
D.J. Watson- Executive Director- 740-695-9750- firstname.lastname@example.org
Melissa Rubel- Administrator- 740-695-0660- email@example.com
Contact Mr. D.J. Watson or Ms. Melissa Rubel either by phone or email. Information provided above.
Please be prepared to provide your name and contact information so we can communicate with you and resolve the concern.
We will need the date and time of when your issue was shared with us, the subject of the issue, the date and time of the issue, and details of the event or situation.
We are always eager to ensure our program is offering the best experience possible for the residents we serve. Community input and open dialogue is an important element of that experience.